Cancellation Policy

We request that you notify us of cancellations at least 3 hours before your appointment. If you cancel with less than 3 hours’ notice, you will be charged 100 euros of the booked service. If you book your appointment less than 3 hours in advance, you cannot cancel it.

Group appointments (groups of two or more people) are subject to the same conditions as individual appointments and will be charged for all booked people, unless you notify us of cancellations at least 3 hours in advance. For example, if you book an appointment for six people, but only four people are present for the appointment and you do not give us 3 hours’ notice for the other two patients, you will be charged 100 euros for each canceled appointment.

Missed appointments cannot be refunded.